The Puerto Rico Hotel & Tourism Association's (PRHTA) Convention begins Sept. 30 with a focus on stakeholder and community commitment. The 23rd annual convention will take place at the Puerto Rico Convention Center from Sept. 30 through Oct. 2. "Tourism is changing, both in Puerto Rico and across the globe," said Clarisa Jiménez, president of PRHTA. "In past conventions we have emphasized that we must work as a team to offer excellent service to our visitors. We are now highlighting that tourists are indeed everyone's responsibility -- not just of tourism industry professionals but also of the entire community." Under the slogan "Tourists: Everyone's Responsibility," the convention once again includes a casino convention with seminars specifically tailored to this sector, which attracts hundreds of millions of dollars annually to the local economy, as well as many other workshops and sessions designed to improve quality of service. They include professional improvement, the sharpening of casino skills, an exhibition of products and services, and awards for the best professionals in the tourism industry.
This year's convention will offer 38 seminars with local and international speakers tackling areas such as services, sales, marketing, human resources and etiquette. The parallel trade show will feature 140 exhibitors showcasing their goods and services to the hospitality industry as well as culinary competitions and demonstrations from the best chefs and restaurants of Puerto Rico. More than 2,500 delegates from the hospitality and casino industry are expected at the convention, including stakeholders from the Caribbean region. For more information, call787-758-8001 or visit www.prhta.org/convention.php.
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